Privacy and Policy
The company X.KOUNTIS S.A is the administrator of the website www.ekountis.gr. Being aware of the legal terms that govern e-commerce for the personal data of users, informs you that:
Personal Data-Privacy of Transactions
The details of the users (name occupation, e-mail address, residential address,landline phone, mobile phone etc. and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. The users, when providing their detail in the context of their transactions, as with this one, will be informed by the company adn consent and accept the imminent processing of thesepersonal data, for the needs of the smooth transaction betwenn the parties, as well as the transmission of these data to recipients who will be specifically identifed and are the employees of the company in the context of the processing of the drawn up contract.
It is ensured that the only authorized employees have access to transactoin information and only when necessary to process ordes. Otherwise, the company undertakes not to disclose the details of customers and their transactoins. The personal data declared in the online store are used exclusively by it or businesses collaborating with it, for the purpose of supporting, promoting and executing the transactional relationship. All documents and electronics will be specifically identified and are the employees and of the company in the context of the processing of the drwn up contract. Information that will be exchanged between the parties in the context of the sale will be kept by the company.
Updated Privacy Policy (Harmonization with the General Data Protection Regulation)
The purpose is to inform you about the renewd Privacy Policy of our company and to help you understand when and why we collect your personal data, how we use it and process, how long we keep them and finallly, under what conditions we may share them with others.
This policy applies to everyone who purchases and uses out products or services through our physecal store or through our website.
KOUNTIS SA is a purely Greek company of electrical goods that, through its way of operation, has the ultimate goal of offering products and services that will improve the daily life of our customers.
Data Security
By using our services, using our site, or purchasing a product from out company, you may provide us with personal information. Our goal is to keep your personal data safe. Our company focuses on the use of technical and organizational measures in order to protect your personal data from loss, destruction and any unauthorized access by third parties.
Collection & Purpose of Data Processing
When you visit one of our service points(store, website, social media), w ask you to provide us with some personal information.
This information may include:
Name, address, email address, telephone number and other contact information or credentials to access our services. This data may be requested in cases such as:
The purchase of a product from our stoes,
your registration in our online store,
to recieve updates about marketing promotions,
when you submit an onformation request.
When providing other services suck as for example conductiong some market research or commenting on social media pages(Facebook, Twitter etc).
We process this data for specific purposes, such as for example:
The processing of product orderand payments
The return of products or money,
the control of satisfaction regarding the services provided,
information about product promotion.
Your personal data may provided to our partners for serces we believe may be of interesr to you, ONLY if we have obtained your consent.
Data Managment
Our company, since you have provided us with your information, can use and process it, where it is deemed necessary based on its legitimate interests and for purposes such as:
Your support provision,
communication about your orders, purchases, payments,
responding to your questions, complaints, comments, request,
the information about navigation on our website, evaluating and impoving our services,
the development of new services, etc
Your personal data may also be used to defend legalo rights and comply with legal obligations, such as:
veifying the data we hold about you,
fraud prevention,
providing assistance to public or regulatory authorities such as the police, Cybercrime Prosecution, etc
Data Retention Time
Your personal data may be kept for a long as you are a customer of our company or registered in our online store. IF you stopbeing a customer or delete yourself from out online store, your data may kept for a period of time that ensures the defence of the company’slegal rights and cases of compliance with legal obligations.
Costumer rights, Access and Information
It is your right and you can request information about what data we have collected about you. You can also proceed personally or ask the company to update your data with any changes and correct them if error are found. You can at any time, either personally or by notification to the company, request the deleton, limitation or blocking of the processing of your personal data as well as the blocking of recieving promotional messages for the products and services.
Links & Social Media
Our Website may contain links to other websites(Facebook, Twitter) which are not under control. If you are directed to a third-party website via a link, we advise you to read the relevant privacy policy
Contact
For any question or objection regarding the management of your personal datga the policy of our company, do not hesitate to contack us.
In the event of a revision of our policy, you will be informed wither by an announcement through our website or by sending a personal message to your stated email address.